What do tellers do

Take our free career test to find out if teller is one of your top career matches. Most tellers work in bank branches. They sit at a computer station and interact with customers from behind a glass partition. Some banks are experimenting with new formats that allow the teller to more closely interact with a customer by changing the place of the teller station or removing the glass barrier.

What is a Teller? What does a Teller do? Are you suited to be a teller? Despite the decline in available jobs, individuals may still find work as a bank teller due to banks' need to replace workers who choose to leave their occupation. The position can also lead to higher-responsibility jobs such as loan officer.

The majority of bank tellers work in bank branches for commercial banks, serving the general public. Most bank tellers work a hour week, with only about three out of 11 working part-time in , according to the U. Bureau of Labor and Statistics.

People interested in working as a bank teller may also consider the following career paths, listed with their median annual salaries :. Actively scan device characteristics for identification. Use precise geolocation data. Select personalised content. Create a personalised content profile. Measure ad performance. Select basic ads. Create a personalised ads profile. Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products.

List of Partners vendors. Table of Contents Expand. Table of Contents. Bank Teller Salary. Job Outlook. Work Environment. There are many voluntary credentials bank tellers can pursue to refine their skills.

The following are two examples of many certifications available from various organizations, associations and schools of higher education:.

The American Bankers Association ABA offers this certificate, which includes required courses in communication, banking ethics, teller basics and workplace conduct. It takes approximately 13 hours to complete. It includes online learning in four areas: teller basics, customer service, checks and compliance.

Interested professionals can also become an ICBA member to further promote their skills and expertise as a bank teller. Bank tellers need a variety of hard and soft skills to effectively work with customers, coworkers and supervisors. Most of these skills can be developed through education, on-the-job training and job experience.

To be a successful bank teller job candidate, acquire the following skills:. Math: Bank tellers work with money, so they must be comfortable counting cash and coins, adding and subtracting large numbers and doing other mathematical calculations.

Customer service: A bank teller is often the first person a customer sees inside a bank, so they should be friendly, well-informed and willing to answer customer questions.

Organization: Bank tellers need to have strong organizational skills to keep their workspace clean and organized. They work with large sums of money that must be kept safe and secure. Computer literacy: Bank tellers frequently work on a computer system to handle customer transactions and complete other tasks. The cash drawer is usually connected to a computer, and the bank teller uses a computer to run reports and log transactions. Comfort with computers is necessary for those considering bank teller jobs.

Sales: Strong sales skills are preferred for bank tellers in both corporate and local bank branches. Sales skills help bank tellers advertise bank products such as credit cards, savings accounts, loans and more. These products are an essential part of a banking business. Bank tellers usually work in commercial bank branches or credit union branches.

Some work in large buildings, while others work in small banks. Though they work in towns all over the world, there are a few things that almost any bank teller can expect out of their work environment:. Working at a desk facing the lobby or at drive-up windows where they interact with guests through microphones or other audio technology.

Sitting or standing for long periods, depending on the set-up of their particular bank.